FAQ

How long does it take to process unlocking order?

Usually takes 1-3 working days. If there is a delay we will let you know via email and order status page.

Will I be able to still use At&t when I am back in U.S. after my iPhone is unlocked?

Yes. Most people switch back and forth between carriers.

Can you unlock a device that is still under contract?

Yes if there are no issues with the respective At&t account (e.g. past unpaid bills, etc.)

Can you remove Activation Lock?

No. Here is more info about Activation Lock. Especially read the part: "Check for Activation Lock before you buy a device from someone else".

Can you unlock other carriers besides At&t?

Please, contact us with your phone models and carrier that you need to unlock.

How to check if my unlocked phone will work on another network?

Most wireless providers in U.S. and abroad now have BYOD ("Bring your own device") web pages, so you can use the IMEI number to check if your phone is compatible with that carrier.

Is this unlock safe for my iPhone?

Yes. It's safe 100% as it does not involve any manipulations with the phone itself. Your phone is unlocked online in Apple's database.

Will my phone ever be re-locked?

No. Unlock will last forever as long as your iPhone is alive :)

Is your service legal?

Absolutely. It's allowed by law to unlock eligible mobile devices.

Will I be able to upgrade my iPhone with new iOS releases after unlock?

Yes. And, yes, it will not be re-locked.

Am I about to lose my iPhone warranty?

Nope. This is the only official unlock way to keep your warranty active.

Can I unlock Jailbroken iPhone?

Yes. But first you will need to do a restore to it's original baseband.

Can I unlock blacklisted (reported lost or stolen) iPhone?

No we do not unlock blacklisted At&t devices.

I'm not a computer geek. Will this unlock process puzzle me?

No. Actually you will not need to do anything techy. Just wait till we message that your iPhone is unlocked and then connect to iTunes with a new SIM.

May I unlock for FREE?

In some cases. Just run a pre-check for your IMEI to see if it can be unlocked for free.

What is your unlocking time-frame?

Unlocks usually do not take more than 24 hours. In rare cases, such as maintenance on the AT&T side, unlocks can be delayed.

Do you have affiliate program?

Yes. Please, send us a message.

If you have unanswered questions, let us know at support@attunlocker.us